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Contact : +91 9010500076 

Registration and Login Process

Dealer

  • Listing and Pricing
  • Order Management and Deliver
  • Commission and Payments

Charging Stations

Service Providers

Dealer - Registration and Login

How do I register as a Partner on eWheelers?

The Dealer registration process with eWheelers is very simple.
Step 1 : Fill-up Registration Form: Fill-up the form with your email and name,
Step 2 : Setup account by providing username and password.
Step 3 : Read the terms and conditions and if you agree with the terms of the said agreement then accept it by tick.
Step 4 : Company Details: Provide Company details and Contact Person Details. After filling details, click on submit.
Step 5 : Activation: You will receive Account activation email. Click on the Login and access your dashboard.
In case you need help with the registration process, contact us at +91 9010500076 orwrite to us at dealer@ewheelers.in.

How can I access my eWheelers dashboard?

On successful registration, we will send you a ‘Welcome Message’ along with your login credentials. With that, you can login to your dashboard on the eWheelers platform and manage your orders/ service requests for the smooth functioning of the business.

How do I select product categories and services I wish to sell?

After you login your partner dashboard, you need to fill-up "Seller Approval Form”. Provide details and select the categories that you are interested in. Click on "Save Changes”.

What should I do to reset password or forgot password?

Go to partner login page and click on forgot password. We will send you email with password reset link. Click on that link and setup your new password.

What should I do if my mobile number or email id is already showing registered?

If you have an e-mail address/mobile number already registered as a customer account with us, and you wish to use the same email address & mobile number for your partner account, you will get an option Already a member? Sign in while filling the personal details. Simply login with your customer account credentials and your existing account will be changed to a merchant account. You can change your contact details after completion of registration process.

Dealer - Listing and Pricing

How do I add products/ services from eWheelers Marketplace?

You can login to your eWheelers Partner dashboard and access all Products and Services listed in our marketplace. Select the products and services you want to offer and click on the Add button. Provide selling price and inventory details.that’s it. The respective product/ service will get added to your digital store and be visible to our large group of online customers.

What product categories can I sell on eWheelers?

You can sell following product categories
1. Electric Bicycles
2. Electric Scooters
3. Electric Mopeds
4. Electric Motorcycles
5. Refurbished Electric Vehicles
6. Used Electric Vehicles
7. Electric Vehicles Batteries
8. Electric Vehicles Accessories
9. Electric Vehicle Spare parts
10. Tyres and Tubes
11. Helmets
12. Gloves
You can sell following services 1. Electric Vehicle Rental / Lease Services
2. Electric Vehicle Mechanic Services
3. Electric Vehicle periodic Maintenance services
4. Puncture or Flat Tyre services
5. Electric Vehicle Battery Services
6. Electric Vehicle Water Wash services
7. Electric Vehicle Charging Services
You can sell following subscription services
1. Electric Vehicle Insurance
2. Electric Vehicle Battery Insurance
3. Electric Vehicle Customer Finance
4. Electric Vehicle Exchange Services
5. Electric Vehicle Battery Exchange Services
6. Electric Vehicle Trade-In Services

How do I activate test drive option?

You can activate test drive option by going to your shop inventory, select product and activate "Test Drive” option button on the bottom of the page.

What should Ido if my product or service is not visible in Marketplace?

Just share the list of your key products along with their images at Partner@ewheelers.in. Our partner support team will review these and evaluate them for fitment. Accordingly, they will get in touch with you to take things forward and have your items listed on the marketplace as soon as possible.

How do I price my product or service?

Your selling price on eWheelers should include all costs. Customer shall not be charged extra on selling price listed on eWheelers.in. So, please list your selling price including all charges and taxes.
Selling Price = Cost Price + Taxes + Transportation Charges + Delivery Charges + Commission + Other Expenses.

Dealer - Order Management and Deliver

How do I know when a sale/service order is placed?

Once you're done with the registration process, you can immediately get started with your eWheelers digital store. Ourcustomers can view your products/ services as and when you add them to your store and start receiving orders. For every new order or service request, you will immediately get alerted WhatsApp notification, email and notification on your eWheelers dashboard. We also have an easy to use order management dashboard from where you can view and manage your orders without any hassle.

How do I fulfil product order or service request?

Once you receive order notification, you need to call customer and coordinate with him to schedule an appointment to visit your showroom to pickup eBike. Customer visits your showroom, pickup eBike and confirms it on his dashboard.

Dealer - Commission and Payments

How do I have been charged for selling on eWheelers?

We charge commission only after sales transaction is successfully completed on our online platform.Commission percentage varies based on categories. We charge 10% as booking amount from customer at the time of placing online order. Some percentage of booking amount is retained as commission and remaining balance amount is transferred to your account after order fulfilment confirmation from customer. If order is not fulfilled, customer is entitled for 100% refund of booking amount.
Commissions are as follows.
Commission on Products

S.No Product / Service Commission Booking Amount Settlement
1 Electric Bicycles 10% 10% Balance amount will be paid by customer at the time of delivery.
2 Electric Scooters 10% 10% Balance amount will be paid by customer at the time of delivery.
3 Electric Mopeds 10% 10% Balance amount will be paid by customer at the time of delivery.
4 Electric Motorcycles 10% 10% Balance amount will be paid by customer at the time of delivery.
5 Refurbished Electric Vehicles 10% 10% Balance amount will be paid by customer at the time of delivery.
6 Used Electric Vehicles 10% 10% Balance amount will be paid by customer at the time of delivery.
7 Electric Vehicles Batteries 10% N/A 100% online payment while placing order.
8 Electric Vehicles Accessories 15% N/A 100% online payment while placing order.
9 Electric Vehicles Batteries 15% N/A 100% online payment while placing order.
10 Electric Vehicles Batteries 10% N/A 100% online payment while placing order.
11 Electric Vehicles Batteries 15% N/A 100% online payment while placing order.
12 Electric Vehicles Batteries 15% N/A 100% online payment while placing order.

Commission On Services
S.No Product / Service Commission Booking Amount Settlement
1 Electric Vehicle Rental / Lease Services 20% N/A 100% online payment while placing order.
2 Electric Vehicle Charging Services 20% N/A 100% online payment while placing order.
3 Electric Vehicle Mechanic Services N/A N/A No Payments and No Commissions
4 Electric Vehicle periodic Maintenance services N/A N/A No Payments and No Commissions
5 Puncture or Flat Tyre services N/A N/A No Payments and No Commissions
6 Electric Vehicle Battery Services N/A N/A No Payments and No Commissions
7 Electric Vehicle Water Wash services N/A N/A No Payments and No Commissions

Commission on Subscription Services
S.No Product / Service Commission Booking Amount Settlement
1 Electric Vehicle Insurance 10% N/A 100% online payment while placing order.
2 Electric Vehicle Battery Insurance 10% N/A 100% online payment while placing order.
3 Electric Vehicle Customer Finance 10% N/A 100% online payment while placing order.
4 Electric Vehicle Exchange Services 10% N/A 100% online payment while placing order.
5 Electric Vehicle Battery Exchange Services 10% N/A 100% online payment while placing order.
6 Electric Vehicle Trade-In Services 10% N/A 100% online payment while placing order.

 

When and how can I receive my payment?

eWheelers collects 10% as booking amount from the customers while placing order online on eWheelers platform. So, seller should collect selling price after deducting booking fees from customer at the time of delivery. After confirmation of delivery by customer, balance amount after deducting commission will be transferred to your account directly.

When and how can I receive my payment?

eWheelers collects 10% as booking amount from the customers while placing order online on eWheelers platform. So, seller should collect selling price after deducting booking fees from customer at the time of delivery. After confirmation of delivery by customer, balance amount after deducting commission will be transferred to your account directly.
For Example

1. Selling Price of your product on eWheelers.in
(Selling price includes all costs and commissions)
Rs.50,000.00
2. Booking Amount (10% on Selling Price) Rs.5,000.00
3. Net price to be collected form customer at delivery
(Net collect Price = Selling price – Booking Amount)
Rs.45,000.00

 

Dealer

Registration and Login

How do I register as a Partner on eWheelers?

The Dealer registration process with eWheelers is very simple.
Step 1 : Fill-up Registration Form: Fill-up the form with your email and name,
Step 2 : Setup account by providing username and password.
Step 3 : Read the terms and conditions and if you agree with the terms of the said agreement then accept it by tick.
Step 4 : Company Details: Provide Company details and Contact Person Details. After filling details, click on submit.
Step 5 : Activation: You will receive Account activation email. Click on the Login and access your dashboard.
In case you need help with the registration process, contact us at +91 9010500076 orwrite to us at dealer@ewheelers.in.

How can I access my eWheelers dashboard?

On successful registration, we will send you a ‘Welcome Message’ along with your login credentials. With that, you can login to your dashboard on the eWheelers platform and manage your orders/ service requests for the smooth functioning of the business.

How do I select product categories and services I wish to sell?

After you login your partner dashboard, you need to fill-up "Seller Approval Form”. Provide details and select the categories that you are interested in. Click on "Save Changes”.

What should I do to reset password or forgot password?

Go to partner login page and click on forgot password. We will send you email with password reset link. Click on that link and setup your new password.

What should I do if my mobile number or email id is already showing registered?

If you have an e-mail address/mobile number already registered as a customer account with us, and you wish to use the same email address & mobile number for your partner account, you will get an option Already a member? Sign in while filling the personal details. Simply login with your customer account credentials and your existing account will be changed to a merchant account. You can change your contact details after completion of registration process.

Listing and Pricing

How do I add products/ services from eWheelers Marketplace?

You can login to your eWheelers Partner dashboard and access all Products and Services listed in our marketplace. Select the products and services you want to offer and click on the Add button. Provide selling price and inventory details.that’s it. The respective product/ service will get added to your digital store and be visible to our large group of online customers.

What product categories can I sell on eWheelers?

You can sell following product categories
1. Electric Bicycles
2. Electric Scooters
3. Electric Mopeds
4. Electric Motorcycles
5. Refurbished Electric Vehicles
6. Used Electric Vehicles
7. Electric Vehicles Batteries
8. Electric Vehicles Accessories
9. Electric Vehicle Spare parts
10. Tyres and Tubes
11. Helmets
12. Gloves
You can sell following services 1. Electric Vehicle Rental / Lease Services
2. Electric Vehicle Mechanic Services
3. Electric Vehicle periodic Maintenance services
4. Puncture or Flat Tyre services
5. Electric Vehicle Battery Services
6. Electric Vehicle Water Wash services
7. Electric Vehicle Charging Services
You can sell following subscription services
1. Electric Vehicle Insurance
2. Electric Vehicle Battery Insurance
3. Electric Vehicle Customer Finance
4. Electric Vehicle Exchange Services
5. Electric Vehicle Battery Exchange Services
6. Electric Vehicle Trade-In Services

How do I activate test drive option?

You can activate test drive option by going to your shop inventory, select product and activate "Test Drive” option button on the bottom of the page.

What should Ido if my product or service is not visible in Marketplace?

Just share the list of your key products along with their images at Partner@ewheelers.in. Our partner support team will review these and evaluate them for fitment. Accordingly, they will get in touch with you to take things forward and have your items listed on the marketplace as soon as possible.

How do I price my product or service?

Your selling price on eWheelers should include all costs. customer shall not be charged extra on selling price listed on eWheelers.in. So, please list your selling price including all charges and taxes.
Selling Price = Cost Price + Taxes + Transportation Charges + Delivery Charges + Commission + Other Expenses.

Order Management and Deliver

How do I know when a sale/service order is placed?

Once you're done with the registration process, you can immediately get started with your eWheelers digital store. Ourcustomers can view your products/ services as and when you add them to your store and start receiving orders. For every new order or service request, you will immediately get alerted WhatsApp notification, email and notification on your eWheelers dashboard. We also have an easy to use order management dashboard from where you can view and manage your orders without any hassle.

How do I fulfil product order or service request?

Once you receive order notification, you need to call customer and coordinate with him to schedule an appointment to visit your showroom to pickup eBike. Customer visits your showroom, pickup eBike and confirms it on his dashboard.

Commission and Payments

How do I have been charged for selling on eWheelers?

We charge commission only after sales transaction is successfully completed on our online platform.Commission percentage varies based on categories. We charge 10% as booking amount from customer at the time of placing online order. Some percentage of booking amount is retained as commission and remaining balance amount is transferred to your account after order fulfilment confirmation from customer. If order is not fulfilled, customer is entitled for 100% refund of booking amount.
Commissions are as follows.

S.No Product / Service Commission Booking Amount Settlement
1 Electric Bicycles 10% 10% Balance amount will be paid by customer at the time of delivery.
2 Electric Scooters 10% 10% Balance amount will be paid by customer at the time of delivery.
3 Electric Mopeds 10% 10% Balance amount will be paid by customer at the time of delivery.
4 Electric Motorcycles 10% 10% Balance amount will be paid by customer at the time of delivery.
5 Refurbished Electric Vehicles 10% 10% Balance amount will be paid by customer at the time of delivery.
6 Used Electric Vehicles 10% 10% Balance amount will be paid by customer at the time of delivery.
7 Electric Vehicles Batteries 10% N/A 100% online payment while placing order.
8 Electric Vehicles Accessories 15% N/A 100% online payment while placing order.
9 Electric Vehicles Batteries 15% N/A 100% online payment while placing order.
10 Electric Vehicles Batteries 10% N/A 100% online payment while placing order.
11 Electric Vehicles Batteries 15% N/A 100% online payment while placing order.
12 Electric Vehicles Batteries 15% N/A 100% online payment while placing order.

Commission On Services
S.No Product / Service Commission Booking Amount Settlement
1 Electric Vehicle Rental / Lease Services 20% N/A 100% online payment while placing order.
2 Electric Vehicle Charging Services 20% N/A 100% online payment while placing order.
3 Electric Vehicle Mechanic Services N/A N/A No Payments and No Commissions
4 Electric Vehicle periodic Maintenance services N/A N/A No Payments and No Commissions
5 Puncture or Flat Tyre services N/A N/A No Payments and No Commissions
6 Electric Vehicle Battery Services N/A N/A No Payments and No Commissions
7 Electric Vehicle Water Wash services N/A N/A No Payments and No Commissions

Commission on Subscription Services
S.No Product / Service Commission Booking Amount Settlement
1 Electric Vehicle Insurance 10% N/A 100% online payment while placing order.
2 Electric Vehicle Battery Insurance 10% N/A 100% online payment while placing order.
3 Electric Vehicle Customer Finance 10% N/A 100% online payment while placing order.
4 Electric Vehicle Exchange Services 10% N/A 100% online payment while placing order.
5 Electric Vehicle Battery Exchange Services 10% N/A 100% online payment while placing order.
6 Electric Vehicle Trade-In Services 10% N/A 100% online payment while placing order.

 

How do I collect delivery and handling charges?

eWheelers do not collect delivery charges and handling for products delivered directly by dealer. Delivery charges, if applicable, must be paid by customer while placing order online. No commission is applicable on delivery and handling charges.

When and how can I receive my payment?

eWheelers collects 10% as booking amount from the customers while placing order online on eWheelers platform. So, seller should collect selling price after deducting booking fees from customer at the time of delivery. After confirmation of delivery by customer, balance amount after deducting commission will be transferred to your account directly.
For Example

1. Selling Price of your product on eWheelers.in
(Selling price includes all costs and commissions)
Rs.50,000.00
2. Booking Amount (10% on Selling Price) Rs.5,000.00
3. Net price to be collected form customer at delivery
(Net collect Price = Selling price – Booking Amount)
Rs.45,000.00

 

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Contact Customer Care